Bellway began as a small family business in 1946, with a passion for building exceptional quality homes in carefully selected locations, inspired by the needs of real families. For the eighth year in a row, they have been awarded 5-star builder status in the national Home Builders Federation (HBF) awards. Bellway Homes pride themselves on the exceptional quality delivered to their customers, from the homes they create to customer support and beyond.
As a longstanding trusted provider Take Effect Training have been providing Bellway Homes with a wide range of learning and development solutions for four years.
The FTSE 250 housebuilding giant has always taken the issue of building safety very seriously and wanted to maintain an ongoing reputation as a leading responsible homebuilder.
The Challenge
Bellway Homes is committed to providing safe and high-quality homes for their customers that meet all the relevant building and safety regulations at the time of construction. With recent changes of Fire Safety (England) Regulations 2022, training surrounding the changes to fire safety policy and procedures was to be prioritised.
The senior leadership team of any construction company is integral to leading the way on the culture of health and safety. With this in mind, Bellway Homes requested a training programme that gave an opportunity for senior leaders to engage in discussion, exploration and learning.
The Solution Provided By Us
- In depth subject matter expert meetings prior to the training to identify relevant key challenges.
- The tailored design and roll out of a training programme to every senior leader across the entire business. This programme included theoretical knowledge transfer along with an immersive learning experience to maximise engagement, learning and behavioural change.
- Creation of a bespoke training video and storyboard to support the design of a fire safety focused leadership eLearning course.
Just Some of Our Results
Net Promoter Score (NPS) – Customer Satisfaction Scores –
How satisfied are you with the workshop in its entirety? +95
How would you rate the training content? +97
Please rate your facilitator’s delivery +100
How would you rate the workplace forum theatre section? +96
How would you rate the workplace real-play actors? +100
Overall Satisfaction
Completely Satisfied 64.89%
Satisfied 29.79%
Neither Satisfied nor Dissatisfied 5.32%
Satisfied Clients
“The best course I’ve been on, with the interaction, actors and discussion.”
– Senior Leader, Bellway Homes.
“The interaction with the actors provided real tangible input and discussion points.”
– Senior Leader, Bellway Homes.
“Changing the narrative of the role-play – demonstrated how our attitudes, tone and the words we use as directors set a culture for the rest of the business.”
– Senior Leader, Bellway Homes.
“A fresh new approach, very interactive and engaging, using actors for the roles was a clever way to deliver the message and really got the audience engaged.”
– Senior Leader, Bellway Homes.
“Exceeded my expectations!”
– Senior Leader, Bellway Homes.
“Extremely informative and reflective in what leadership styles to use in different situations.”
– Senior Leader, Bellway Homes.
“Very informative and engaging so much better than other training methods experienced.”
– Senior Leader, Bellway Homes.
